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CONTRACT K-1819-100: A CONTRACT BY AND BETWEEN THE CITY OF NORMAN, OKLAHOMA AND MANAGEMENT PARTNERS, INC., IN THE AMOUNT OF $97,600 TO PERFORM PROFESSIONAL CONSULTING SERVICES TO CONDUCT AN ANALYSIS OF CITY DEVELOPMENT REVIEW PROCESSES AND BUDGET APPROPRIATION FROM THE GENERAL FUND BALANCE.
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BACKGROUND: During the August 2017 Council Retreat, the City Council identified a review of City business development processes as a short term goal (1-2 years) to be completed. Additionally, the draft Economic Development Strategic Plan conducted by the Norman Economic Development Coalition (NEDC) recommended the City pursue an evaluation of city processes to identify specific process improvements, assess departmental/division processes and performance, benchmark against peer communities, assess staffing levels, and recommend process approvals.
At the June 14, 2018, Council Oversight Committee meeting, staff presented information and received Committee feedback regarding the elements of the analysis and was directed to move forward with a Request for Qualifications (RFQ) to hire a consulting firm to conduct the analysis of City development review processes. Funding in the amount of $55,000 was set aside in the fiscal year 2018-2019 (FYE 2019) budget for the study, but additional appropriations will be needed to cover the project scope as developed through discussion and Council Oversight Committee input.
DISCUSSION: In September 2018, the City received three proposals from qualified consulting firms to conduct the analysis of City development review processes. Firms were interviewed in November 2018, and the firm of Management Partners, Inc. was selected to begin contract negotiations.
The analysis will begin with individual staff interviews to develop an understanding of roles, internal and external process participants, and handoffs. The firm will also interview a representative group of frequent private sector customers/stakeholders to understand their ex...
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