File #: K-1617-101    Version: 1 Name: Norman Animal Welfare Center Contract for Animal Licensing
Type: Contract Status: Passed
File created: 1/25/2017 In control: City Council
On agenda: 2/14/2017 Final action: 2/14/2017
Title: CONTRACT K-1617-101: AN AGREEMENT BY AND BETWEEN THE CITY OF NORMAN, OKLAHOMA, AND PETDATA INC., TO PROVIDE ANIMAL LICENSING SERVICES FOR THE NORMAN ANIMAL WELFARE CENTER FOR A PERIOD OF THREE YEARS.
Attachments: 1. Text File Petdata, 2. Agreement, 3. Comparison of Fees & Revenue, 4. Services Provided, 5. Sole Source
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CONTRACT K-1617-101: AN AGREEMENT BY AND BETWEEN THE CITY OF NORMAN, OKLAHOMA, AND PETDATA INC., TO PROVIDE ANIMAL LICENSING SERVICES FOR THE NORMAN ANIMAL WELFARE CENTER FOR A PERIOD OF THREE YEARS.

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BACKGROUND: The Animal Shelter Oversight Committee has discussed the option of purchasing city pet licenses on-line for some time. At the November 28, 2016, Animal Shelter Oversight Committee meeting, members unanimously voted to recommend entering into an Agreement with PetData, Inc. to provide comprehensive pet licensing for the City of Norman.

Requirements for a city pet license can be found in Sec. 3-211-221 of the Norman City Code. The City Code requires every person within the City that owns, possesses, controls, harbors or keeps any dog or cat over six months of age to obtain a pet license tag for each dog or cat from the Animal Welfare Center or its authorized agent. Service animals are not charged a pet license fee and senior citizens receive a fifty percent discount. Animals adopted from the City of Norman receive a waiver of the first year pet license. The pet owner has the option to purchase a pet license for either a one-year or three-year period. Each owner must produce proof of the rabies vaccination for each pet. The metal license tag is required to be worn at all times by the dog or cat registered and a microchip, registered with the Animal Welfare Center, may also be used in lieu of a city pet license tag for identification of the animal.

Norman Animal Welfare and the voluntary license stations issue between 4,000 and 5,000 city pet license tags per year. Each pet license sold requires data entry by Animal Welfare staff into the management software. Each entry takes an average of ten minutes for a total of 750 hours annually or approximately 94 work days. Staff commits significant time following up with application errors such as rabies certificates or incorrect addresses. Staff processes and mails renewal notices to all e...

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