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CONSIDERATION OF AUTHORIZATION FOR THE PURCHASE OF EQUIPMENT FROM CHICKASAW TELECOM, AN AUTHORIZED VENDOR OF CISCO SYSTEMS, INC., AND PROJECT AGENT RESOLUTION R-1314-51 FOR THE CITY-WIDE VOICE-OVER INTERNET PROTOCOL PHONE SYSTEM PROJECT.
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BACKGROUND: The City of Norman's FYE 2014 budget included an item to implement a Citywide Voice-Over Internet Protocol (VoIP) phone system at the City's Municipal Complex and 27 remote facilities (recreation centers, fire stations, water and water reclamation facilities, etc.) over a three-year period. The VoIP phone system will replace the existing analog Private Branch Exchange (PBX) telephone and voice mail systems with digital systems that will be compatible with computer networking systems, enabling enhanced communications capabilities in the future. The approved budget amount for the project is $795,000 to be paid out over 3 years, in payments of $265,000 per year (subject to future budget appropriations). The project is being presented on a three (3) year, no interest lease proposal through De Lage Landen Public Finance, LLC. The Information Technology Division (IT) researched solutions, contacted other agencies employing similar equipment, and participated in on-site evaluations of the two leading vendors for this solution, Cisco Systems and Avaya.
DESCRIPTION: The City's present campus phone system is a PBX system that is 35 years old and does not have many of the capabilities of VoIP systems. The proposed VoIP system is a network-based solution that will standardize IT support requirements, as recommended in the recently-completed IT Simplification Assessment. The recommended Voice-Over Internet Protocol (VoIP) solution includes equipment purchases and vendor installation of hardware and software, and training of IT staff to support the systems. The project also includes the replacement of all phones, necessary cabling, end-user training on the new phones, a three-year maintenance agreeme...
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