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AMENDMENT NO. ONE TO CONTRACT K-1718-77: BY AND BETWEEN THE CITY OF NORMAN, OKLAHOMA, AND TYLER TECHNOLOGIES, INC., INCREASING THE CONTRACT AMOUNT BY $47,616 FOR A REVISED CONTRACT AMOUNT OF $2,423,269 TO PROVIDE ADDITIONAL PROFESSIONAL SERVICES FOR INSTALLATION, CONFIGURATION, DATA CONVERSION, TRAINING, AND PROJECT MANAGEMENT OF ENTERPRISE RESOURCE PLANNING (ERP) AND MUNICIPAL COURT MANAGEMENT SOFTWARE.
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BACKGROUND: In 2016, the City of Norman hired Plante Moran PLLC Information Technology consulting to aid in the evaluation and selection of replacement systems for the City’s aging Enterprise Resource Planning (ERP) System software. “Core ERP” and Municipal Court administrative systems that handle the daily operations for City’s finance, accounting, payroll, human resources, municipal court citation administration, and related cash flow management of those operations were identified as important areas of focus in the replacement and enhancement of the City’s information systems. Tyler Technologies’ Munis (for Core ERP functions), and Incode (for Municipal Court administration functions) software packages were chosen as the best fit to manage these critical City business processes. On December 19, 2017, Contract K-1718-77 with Tyler Technologies for financial software replacement was approved.
DISCUSSION: Tyler Technologies is working with the City of Norman to prepare for the migration of our legacy data into the new software we purchased from them. In this process staff has identified the need for additional assistance with connecting the existing data to the proper locations within the new Tyler Munis applications. In the existing Superion/Sunguard system, processes were developed and data entered into the City general ledger accounting system, for example, because there was not an integrated solution to track project work and activities. In the new software we have purchased this data will be automatically integrated, but the data transition/migration will be more complex in order to get detailed data into the proper data storage locations. Staff requested cost estimates for additional services from Tyler to accomplish this. Staff also sought assistance with data validation due to limited staff in the Finance Department for testing and validation following conversions. With very limited staff in the Information Technology Department, balancing the daily workloads while learning the new system is proving to be challenging to complete all of the necessary configurations and mappings needed before the data can be migrated. We are in need of this assistance for successful completion of the financial components, vendors, project and grants, capital assets, and general billing.
RECOMMENDATION: Staff recommends the City of Norman approve Amendment No. 1 in the amount of $47,616 to Contract K-1718-77 between Tyler Technologies and the City of Norman. Funds are available in the Capital Project ERP Replacement Project, Design (account 050-9529-419.62-01; project BG0070).